NineChime forum

Furry stuff, oekaki stuff, and other stuff.

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#1 07-05-2006 22:18:31

Artie
New member

Login problems

A number of users on my oekaki are having problems logging in, they get this error when they try:

An error occured. Please try again.

Use your browser button to go back.

However I am able to login on their accounts just fine, and the majority of my users are still able to use the oekaki with no problems, so I don't know what the problem could be.  Clearing cookies on their browser did not help, and it seems that in all cases logging in just suddenly stopped working.  Though I know at least one user had the problem after trying to change his password.  Upgrading to 5.5.10 did not fix the problem.  Resetting the user's password did not fix the problem.

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#2 07-06-2006 03:34:41

Waccoon
Administrator

Re: Login problems

Though I know at least one user had the problem after trying to change his password.

OK, I finally found this problem.  It took me a while to figure it out because of the generic error message.

Turns out, it is a cookie problem, and since the cookies weren't working corectly, the language file wasn't working, thus, the generic error message.  Clearing cookies DOES solve the problem, so people can log in again.  I have to fix the redirect that erases the old cookies.  It works in differet ways depending on the server.

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#3 07-08-2006 16:04:20

Waccoon
Administrator

Re: Login problems

Update:  I had a family emergency on Friday.  I'm working on this, now.

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#4 07-08-2006 22:54:50

Artie
New member

Re: Login problems

That's cool, no big deal.  I told people to clear their cookies and it seems to be helping.  On a side note, what are the chances of being able to get timestamps in the chat? smile  I've noticed if you come in during a dead time you can't tell how long ago the latest mesages were sent.  Just something that'd be helpful I think.  I know the oekaki can already tell the time because it's on picture posts and comment posts. smile

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